Terms of Service

1. Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of the website located at www.sterling-web.com (the “Site”) operated by SterlingWeb (“SterlingWeb,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Professional services (such as development, design, consulting, or retainers) are provided under separate written agreements, statements of work, or purchase orders. If there is a conflict between these Terms and a signed contract for services, the signed contract controls for that engagement.

2. Eligibility and acceptable use

You represent that you have the legal capacity to enter into these Terms. You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable law or infringes others’ rights;
• Attempt to gain unauthorized access to our systems, other accounts, or networks connected to the Site;
• Introduce malware, scrape the Site in a manner that overloads our infrastructure, or circumvent security or access controls;
• Use automated means to harvest data from the Site without our prior written consent, except as allowed by public search engine indexing;
• Misrepresent your identity or affiliation, or use the Site to send spam or deceptive communications.

3. Intellectual property

The Site and its content—including text, graphics, logos, layout, and software—are owned by SterlingWeb or our licensors and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal or internal business purposes. You may not copy, modify, distribute, sell, or create derivative works from the Site or our content except as expressly permitted or with our prior written consent.

Unless a separate agreement states otherwise, we do not transfer ownership of our pre-existing tools, templates, or methodologies by posting materials on the Site.

4. Third-party links and tools

The Site may link to third-party websites, tools, or services (for example, scheduling, analytics, or social platforms). We do not control and are not responsible for third-party content or practices. Your use of third-party services is subject to their terms and privacy policies.

5. Inquiries and submissions

When you submit information through the Site (including contact forms), you represent that the information is accurate to the best of your knowledge. You grant us permission to use that information to respond to you and, where relevant, to propose or deliver services, subject to our Privacy Policy.

Do not send us confidential or proprietary information through unsecured channels unless we have agreed in writing to treat it as confidential. Unsolicited ideas sent without a binding agreement may be used or discarded without obligation to you.

6. Fees and payment (services engagements)

Fees, payment schedules, taxes, and expenses for professional services are set out in your proposal, statement of work, or invoice. Unless otherwise agreed, invoices are due within the period stated on the invoice. Late payments may incur interest or suspension of work as described in the applicable agreement.

7. Warranties disclaimer

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Case studies, blog posts, and marketing content on the Site are for general information and illustration; they are not a guarantee of specific results for your project.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL STERLINGWEB OR ITS DIRECTORS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS (OTHER THAN LIABILITY THAT CANNOT BE EXCLUDED BY LAW) SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US SPECIFICALLY FOR ACCESS TO THE SITE IN THE TWELVE MONTHS BEFORE THE CLAIM (TYPICALLY ZERO FOR BROWSING ONLY), OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), UNLESS A SEPARATE SIGNED AGREEMENT FOR SERVICES SETS A DIFFERENT CAP FOR THAT ENGAGEMENT.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

9. Indemnity

You agree to defend, indemnify, and hold harmless SterlingWeb and its personnel from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of others’ rights, except to the extent caused by our willful misconduct.

10. Suspension and termination

We may suspend or terminate access to the Site at any time, with or without notice, for conduct that we believe violates these Terms or harms other users, us, or third parties. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.

11. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to mandatory consumer protections where you reside, you agree that the courts located in Nashik, Maharashtra, India, shall have exclusive jurisdiction over disputes arising out of or relating to the Site or these Terms, unless we mutually agree in writing to another forum for a specific dispute.

12. Changes

We may modify these Terms at any time by posting the updated version on this page and updating the “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Site.

13. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms constitute the entire agreement between you and SterlingWeb regarding the Site (excluding separate service contracts).